Wois terms and conditions

Effective date: 11.10.2022
Last modified: 11.10.2023

Welcome to Our community at VRTCL OÜ!

We are delighted to welcome You to WOIS. Our relationship with You as a User of WOIS goods and Services, including Our desktop, mobile, TV and carplay apps for iOS and Android devices and Our Website, is governed by these Terms of service ("Terms"). You acknowledge that You have read Our Privacy Policy and agree to be bound by these Terms by using WOIS.

1. Definitions

For the purposes of these Terms, the following terms have the meanings assigned to them below:

“WOIS” - refers to “VRTCL OÜ”, Tax number: 16281254, registered under the address: Estonia, Harjumaa, Tallinn Maakri 19/2, 10145, incorporated under the laws of Estonia (hereinafter also “Company”, “We”, “Us” or “Our”).

“Platform” — the website wois.io all its content and links, which can be used by You (also occurs as “Website”).

“Service” — the services provided by the Company through the Platform or App include the opportunity for Users to record Wois, listen to other Users' Woises and advertising services. 

“User” - visitor who uses WOIS for personal purposes (also referred to as “You”, “Your”).  

“User Content” - everything You enter and publish on WOIS, including new entries, publications, Woises etc.

“Advertiser” - a person who has contacted the Company to advertise a product or service on the Platform.  

“Public Content” - User Content that was made accessible to other Users or visitors of WOIS. 

“Topic” - a section where WOIS Users can discuss ideas, trade opinions and other, as well as hear Woises made by other Users.

2. About WOIS

WOIS is a wisdom creation Platform, where people can record their thoughts, opinions, interviews and other forms of audio and video content by using their voice and video messages (hereinafter referred to as “Wois(es)”). The Platform is planned to function on different devices, including desktop, mobile, TV and carplay apps.

3. Using WOIS

These Terms and all relevant laws must be followed in order to use Our Service. In order for Us to create, authenticate, and maintain Your account when You register with WOIS, You must provide Us with correct and complete information. If You are not of legal consent age as defined by the legislation of Your country of residence, You are not allowed to use WOIS. 

If You use WOIS on behalf of a business or another organization, You confirm that You have the authority to bind that business or organization to these Terms and that You accept these Terms on its behalf (with all references to "You" and "Your" in these Terms meaning both You as an end-user and that enterprise or organization).

You accept that WOIS may be automatically updated by Us and that any updates shall be subject to these Terms.

  1. Registration 

You must complete the registration process in order to utilize the WOIS application to its fullest potential. You may register for the app in a few different ways, including by using Your Google or Facebook account, Your Apple ID, or by filling out the registration form using Your email and creating a password for Your WOIS account.

You can create the password to Your WOIS account after You receive on the email You test password from the WOIS administration. 

When using WOIS, We may ask You for personal information such as Your name, email address, and other details to give You a better experience. We will contact or identify You using the data We gather. 

Any data We gather may be disseminated to any of Our branches, offices, or subsidiaries as necessary. 

We have taken every precaution to protect Your data and to abide by Estonish and international standards and approaches to the acquisition and processing of private data because We are aware that We acquire personal data from Our Users. 

Please read the privacy policy very carefully. How We collect, use, share, and transfer Your data is described in Our Privacy Policy.

  1. Users Profile 

The “Woises” and “Topics” sections of the User's profile are publicly accessible and can be listened to at any time the User, also other Users have the ability to watch how many “claps” were given to the Woises or Topics.

The following features can be found in the User's personal profile which is hidden for other Users in the settings section: 

- to make a complaint or request in the “Help Center” section;

- add information about themselves that can be seen by other Users in the “Bio” section;

- unpublished Woises;

- the ability to share Your account link;

- the ability to delete the User’s profile;

- the ability to change your account password;

- the ability to change notification settings. 

  1. Recording Wois 

To start a Topic, You must first get in touch with the administrators of the WOIS via the Help Center, which can be accessed via the settings area of the User's personal profile, or by sending an email to service@wois.io. The administrator will create a Topic for You to speak on if You request it. You can only become a Speaker by invitation, which is issued by administrators or Users with a red button.

The red button is a type of microphone that allows You to speak during a Topic discussion. You become a Speaker or Topic starter if You receive this red button from a User or WOIS’ administrator.

While listening, the Wois Speaker or Topic starter has the ability to record the User’s answer to the Wois. 

This method of recording and supplying the Topic is available only in the WOIS MVP version.

  1. Categories of Users 

WOIS has several User categories that provide different functionality to the app: 

  • Speaker
  • Topic Starter
  • Listener 

  1. Deleting Wois  

A superfluous or incorrectly recorded Wois can be removed at the User's choice. However, You cannot delete the profile entry yourself at this stage. Contact Your WOIS administrator in the Help Center if You do wish to erase Your profile entry.

Also, the Wois may be deleted or hidden by a moderator at the request of Users in the event of an infringement as described in these terms of use. 

A concealed Wois can be returned for review by a moderator if no infringement is found.  

4. For Advertisers

To order advertising on the Platform, the Advertiser may contact the Company via e-mail: hello@wois.io

The Company and the Advertiser shall agree on the advertising format, timing of the advertising campaign, its cost, the mechanics of the advertising campaign, and the materials to be provided by the Advertiser to the Company to begin the advertising campaign. The Platform supports the following types of advertising campaigns: audio, video and imagery.

The procedure for cancellation of the advertising campaign, changing the advertised content as well as the continuation of the advertising campaign shall be agreed between the Company and the Advertiser via the email specified above.

5. Links to other websites

Links to third-party websites, services, deals, and other occasions or activities that are not under WOIS' control or ownership may be found in Our app. We neither support nor accept any liability for any websites, data, materials, goods, or services owned or operated by third parties. You agree that WOIS will have no liability arising from Your use of or access to any third-party website, service, or material if You access any third-party website, service, or content from WOIS.

We strongly advise before using any third-party websites or services, You carefully read relevant terms of service and privacy policies.

6. Memberships and Subscriptions

  1. General Membership Terms

In the course of your use of the Services, you may be asked to provide certain personalised information to us (such information is referred to hereinafter as “User Information”). Our information collection and use policies with respect to the privacy of such User Information are set forth in the Wois Privacy Policy. You acknowledge and agree that you are solely responsible for the accuracy and content of User Information, and you agree to keep it up to date.

By registering for the Services, you warrant that: (i) you are legally capable of entering into binding contracts; (ii) all registration information you submit is truthful and accurate; (iii) you will maintain the accuracy of such information; and (iv) your use of the Services does not violate any applicable law or regulation.

You are responsible for maintaining the confidentiality of your account, password, and other User Information and for restricting access to your device to further help protect such information. You are responsible for updating your User Information.

Wois Memberships and subscriptions are not transferable and therefore you agree to not sell, transfer, or exchange Memberships or subscriptions in any way or under any circumstance. This expressly applies to any discounted, subsidised, or free accounts or subscriptions.

  1. Subscriptions

Wois account holders may access the Services in two ways:

Free Use

You may use our Services free of charge. Notably, the Services will be limited for free use, and you will not have access to all of the content available to paid users.

Paid Subscription (“Wois Membership”)

Wois also offers a subscription fee-based program, which gives access to all content. Once you register for the paid subscription, you will be considered a Member of Wois Membership. You will only have access to Wois Membership while your subscription is active and subsisting. You will have access to a free 3-day trial period of Wois Membership by committing to an annual subscription with a payment method.

You may access Wois Membership by purchasing a subscription to the Services from (a) within the App, or (b) where allowed by the App marketplace partners.

Subscriptions to Wois Membership can be monthly or annually. For the purposes of our monthly and yearly subscriptions, a month constitutes 30 calendar days, and a year constitutes 365 calendar days.

Refunds

Please note that if you purchase a subscription through the Apple iTunes Store or Google Play, the sale is final, and we cannot provide a refund. Your purchase will be subject to Apple’s and/or Google’s applicable payment policy, which may or may not allow for refunds.

In addition, we must receive notice of your intent not to renew prior to the renewal term, or the subscription will renew and no refund will be available.

Changes in Pricing

We reserve the right to change our subscription plans or adjust pricing for our service or any components thereof in any manner and at any time as we may determine in our sole and absolute discretion. Except as otherwise expressly provided for in these Terms, any price changes or changes to your subscription plan will take effect following notice to you.

  1. Payment Method

In the course of your use of the Services, Wois and its third-party payment service provider may receive and implement updated credit card information from your credit card issuer to prevent your subscription from being interrupted by an outdated or invalid card. This disbursement of the updated credit card information is provided to Wois and Wois’ third party payment service provider at the sole election of your credit card issuer. Your credit card issuer may give you the right to opt-out of the update service. Should you desire to do so, please contact your credit card issuer.

You agree to promptly notify Wois of any changes to the Payment Method you provided while any subscriptions remain outstanding. You are responsible for all applicable fees and charges incurred, including applicable taxes, and all subscriptions purchased by you.

If payment is not received by us from the Payment Method you provided, you agree to pay all amounts due upon demand by us.

  1. Cancellation of Services

Please note that if you purchase a subscription through the Apple iTunes Store or on Google Play, you may cancel your subscription in accordance with the policies set forth by Apple and Google.

We may suspend or terminate your use of the Services as a result of your fraud or breach of any obligation under these Terms. Such termination or suspension may be immediate and without notice. A breach of these Terms includes without limitation, the unauthorised copying or download of our audio or video content from the Services.

  1. Promotion and Discount Codes

Any promotion code or offer provided by us may not be used in conjunction with any other promotion code or offer, past or present. Introductory offers are only available to new users of the Services, except where expressly stated otherwise. Previous users or trial users of the Services do not qualify as new users. Unless otherwise set forth in the terms of any promotion, all pricing promotions or discounts will apply to the initial period of the subscription, and any renewals will be charg

7. Your Content

  1. Users Rights and Responsibilities 

WOIS is a community where individuals can come together, share experience, generate ideas, strengthen bonds with others, and meet new, intriguing people from all over the world. You must keep Your account safe since You are accountable for any action that takes place in it. Please let Us know right away if You think someone has accessed Your account without Your permission. 

All ownership rights in the User Content You publish on WOIS remain Yours. But as described in the section below, You also give Us authorization to utilize that Content.

  1. How We and other Users can use Your Content

To use, operate, develop, provide, promote, and improve WOIS in any media formats or channels, You hereby grant WOIS and it's Users a perpetual, non-exclusive, royalty-free, transferable, sublicensable (through multiple tiers), worldwide license to use, store, display, reproduce, save, modify, create derivative works, publicly perform, and distribute Your User Content. 

The additional legal rights that WOIS or its Users may have over User Content, such as those granted by other express or implied licenses, are not limited by these Terms. In addition to User Content that We believe violates these Terms or other rules, We maintain the right to remove or alter User Content for any reason.

You hereby grant WOIS, its Users, and its business partners an unrestricted, worldwide, royalty-free, irrevocable, and perpetual license to Use, reproduce, distribute, broadcast, syndicate, publicly perform, publicly display, and create derivative works from Your Public Content in any form and any media. You also give WOIS, its Users, and Our business partners the right and license to Use Your name, likeness, and Wois for both commercial and non-commercial purposes whenever You generate Public Content or participate in Topics.

You guarantee and declare to WOIS that the User Content You provide does not infringe on any third-party intellectual property rights, additionally to privacy rights on information and that You have all required authorizations to submit User Content to WOIS and to grant Us the rights outlined in these Terms.

We are not required to edit or filter Your User Content, but We reserve the right to take down any User Content that You publish on WOIS at the request of another User, another User's complaint, or the request of any third party, without warning or providing a reason.

We reserve the right to access, review, screen, and remove Your User Content at any time and for any reason, including to offer and develop WOIS or if we believe it violates these Terms, other policies, or the rights of third parties.

7. Respect For Other People’s Legal Rights

The rights of third parties are respected by WOIS in addition to the rights of its Users. 

This Policy forbids WOIS Users from violating or attempting to violate any copyrights, trademarks, privacy rights, publicity rights, insulting third parties based on any such grounds, promoting violence, or acting in any other way that might infringe upon their rights or the rights and interests of others.

  1. Complaint policy

If You find a breach of these Terms or any other breach, You have several options for making a complaint: 

- while listening to the Topics of any User the panel will display additional functions one of which is "Send a complaint"; 

- it is also possible to send a complaint directly to the WOIS email, which is located in section 12 of these Terms. 

All complaints are taken into consideration and are thoroughly investigated by a moderator for violations by listening to and analyzing the accounts of Users and the content they distribute.

The moderator takes any complaint into account by sending an automatic notification to the User's email who submitted the complaint. Subsequently, when the complaint is processed, the moderator will inform the User of its status and, if violations are found, will send the appropriate notification to the User who has violated these Terms.

8. Respect For Other People’s Legal Rights

The rights of third parties are respected by WOIS in addition to the rights of its Users. 

This Policy forbids WOIS Users from violating or attempting to violate any copyrights, trademarks, privacy rights, publicity rights, insulting third parties based on any such grounds, promoting violence, or acting in any other way that might infringe upon their rights or the rights and interests of others.

  1. Complaint Policy

If You find a breach of these Terms or any other breach, You have several options for making a complaint: 

- while listening to the Topics of any User the panel will display additional functions one of which is "Send a complaint"; 

- it is also possible to send a complaint directly to the WOIS email, which is located in section 12 of these Terms. 

All complaints are taken into consideration and are thoroughly investigated by a moderator for violations by listening to and analyzing the accounts of Users and the content they distribute.

The moderator takes any complaint into account by sending an automatic notification to the User's email who submitted the complaint. Subsequently, when the complaint is processed, the moderator will inform the User of its status and, if violations are found, will send the appropriate notification to the User who has violated these Terms.

9. Modification and Termination

Our Services are always being enhanced, and We're also developing new ones. As a result, We reserve the right to modify any features, goods, or Services We offer, as well as to pause or stop offering them altogether. Any of these measures could be taken by Us whenever We want for any reason, and We might not notify You in advance.

Following the modifications, when You use the Services, additional notices of such changes will be displayed or otherwise notified to You. You will be believed to have accepted all revisions if You use the Services within a week of receiving such notification unless WOIS receives Your express approval to the amendments.

We retain the right to immediately and without prior warning terminate or suspend Your use of the Website for any reason, including but not limited to a violation of the Terms. 

Beyond these Terms expire, all clauses, including those that by their nature apply after termination—such as those relating to title, warranty waiver, indemnification, and liability limitation—remain in effect.

10. Limitation of Liability 

To the fullest extent permissible by law, WOIS will not be liable for any incidental, special, consequential, or exemplary damages, any direct or indirect loss of profits or revenue, any loss of data, goodwill, or other intangible losses resulting from your use of, or inability to use, WOIS.

Furthermore, WOIS is not liable for any actions taken by Users on the Platform or App, such as slander, insults, infringing on the rights and interests of other Users as well as third parties, and other actions that may violate the law or these Terms.

11. Disclaimer

You hereby acknowledge that accessing and using the Services is at Your own risk. Services are made accessible "as is" and "as available". Any and all express or implied warranties, including but not limited to those of merchantability, fitness for a specific purpose, and non-infringement, are expressly disclaimed by WOIS. The availability, timeliness, and error-free operation of the Services, as well as their continuity throughout all time zones, nations, and regions, are not guaranteed by WOIS. The operation of any software, the absence of viruses or other parts of malicious code, and any potentially harmful or destructive files that might propagate or otherwise have an impact on the software and hardware due to use are not WOIS' responsibility.

Due to issues with the Internet service provider and/or operator, which ensures data transmission to the Website and its operation, WOIS shall not be accountable to the User for termination, limitation of access to the Website, or late provision of the Service.

12. Governing Law and Dispute Resolutions

Laws of Estonia shall govern these Terms. 

All disagreements that can occur while using WOIS will be settled through official email communication between the User and the WOIS. 

The email that was provided during the registration process is the User's official email address. 

All issues arising out of or related to these Terms shall be addressed in accordance with the law of Estonia, if they are not settled through settlement. The Court of Arbitration of the Estonian Chamber of Commerce and Industry (ACECCI) will finally decide any issues relating to or arising out of this privacy policy in accordance with its rules. The number of arbitrators shall be one. The seat, or legal place, of arbitration shall be Tallinn. The language to be used in the arbitral proceedings shall be English.

13. Contact Us  

Please email service@wois.io if You have any questions about the Service or these Terms. Within 72h, We will reply to You. However, We will make an effort to reply as quickly as We can.

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